United Kingdom BAG 0 Size Guide Shipping and Returns Terms & Conditions Privacy Policy MORE INFORMATION PAYMENTS

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Ready To Wear SHOES

IT 36 38 40 42 44 46
US 00 0 2/4 4/6 8 10
UK 4 6 8 10 12 14
FR 32 34 36 38 40 42
JP 3 5 7 9 11 13
JEANS 23 24/25 26/27 27/28 29/30 31/32
STANDARD XXS XXS/XS XS/S S/M M/L L/XL
IT 35 36 37 38 39 40 41 42
US 4.5 5.5 6.5 7.5 8.5 9.5 10.5 11.5
UK 2 3 4 5 6 7 8 9
FR 36 37 38 39 40 41 42 43
SHIPPING

We offer free shipping on all items. Shipping normally takes 1-5 business days, apart from pre-orders (see below). Please note that the recipient is responsible for payment of import duties and taxes for deliveries outside European Union. Contact your local customs office for further information before placing your order

Please note that for pre-orders, shipping times vary and are stated on the product pages of each item.

All goods are shipped as soon as they are ready. If you purchase a pre-order item with another non-pre-order item, we will dispatch your non-pre-order item first and create a second shipment for your pre-ordered item.

RETURNS

For pre-orders, we only accept cancellations if the item is faulty. For all other items, we accept returns of unaltered and undamaged items within 30 days of the item’s ship date (please see our pre-order policy below), provided that all original tags are attached. Please note that we do not offer complimentary returns. We recommend that you use a trackable and insured means to return your order to us. 

 
GENERAL
 
 

Your privacy is important to us. We treat it, and any information that you give to us, with as much care as possible. Please, read the following policy to understand what we do with your information. We are committed to protecting your privacy and honoring the integrity of your personal information. We do not sell or pass any information collected through this website to others except as disclosed in this privacy policy. If you have any requests concerning your personal information or any series with regard to these practices please contact us by e-mail at shop@casasola.co.

 

PERSONAL INFORMATION


We collect personal information from you when you (i) sign up for our mailing list, (ii) create an account, (iii) purchase a product from us, (iv) e-mail us or post content on our social media pages. The type of personal information we collect (if applicable) includes the following: name, username, password, email address, postal address, telephone number. Credit card information used to pay for purchases is held securely at a financial service approved location and cannot be accessed by us.


We use such personal information collected through this website for the purposes of sending notifications, updates and exclusive news; fulfilling product orders; recording your purchase history.
 

 
OUR COMMITMENT

Your privacy is important to us. We treat it, and any information that you give to us, with as much care as possible. Please, read the following policy to understand what we do with your information.

Our website is operated from Italy in accordance with the provisions of the General Data Protection Regulation no. 679/2016 ("GDPR"), your data is processed pursuant to art. 13 and you may exercise rights in accordance with articles 15 to 22 of EU Regulation 2016/679.

For a detailed explanation of our policy please click here.

If you have any requests concerning your personal information or any series with regard to these practices please contact Customer Care here.

Sizing, product details and care instructions below. For further information, please contact us here.

PRODUCT DETAILS
SIZING
  • All products are graded to Italian sizing
  • Model is 175cm / 5’9 tall
  • Model wears size 38
CARE INSTRUCTIONS
  • Do not iron
  • Dry Clean
  • Wash cold in delicates
  • Air dry
 
EASY AND SECURE PAYMENTS

We accept the following payment methods:

  • Credit Card: Visa, Mastercard, Discover, American Express.
  • PayPal: Shop easily online without having to enter your credit card details on the website.

Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com

We use a secure SAAS platform and are PCI level 1 compliant for credit card processing, which means that our shop adheres to the highest global standards of server compliance and payment processing. We use advanced SSL encryption services so that every purchase is made with maximum security.  Every transaction requires you to enter your CVV code ( three-letter code on the back of your card) in order to help further secure your payment.

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Asia

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Oceania

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Middle East

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COOKIE POLICY

    

Data Controller 
Your privacy is important to us. We, Casasola Limited ("Casasola" or "the Administrator"), treat it, and any information that you give to us, with as much care as possible. Please, read the following policy to understand what we do with your information.

Our website is operated from the UK and so our privacy policy complies with the data protection act 1998 and relevant European data protection legislation. We are committed to protecting your privacy and honouring the integrity of your personal information.

We do not sell or pass any information collected through this website to others except as disclosed in this privacy policy. 

Acceptance Procedures 
As specified in the brief notice indicated in the banner, you may give your consent to the use of cookies simply by clicking on the "OK" key, and closing the banner with the "close" key, scrolling down the page or clicking on any element of the content within the site’s pages. Continuing to navigate upon exiting this cookie policy without specifically choosing to manage permissions is equivalent to granting consent to the use of all cookies.

What is a cookie and what is its purpose? 
A cookie is a small file that is sent to the browser and saved on your device when you visit a website like www.casasola.co ("the website"). Cookies allow the site to function efficiently and improve its services, in addition to providing information to the site owner for statistical or advertising purposes, primarily to personalise your navigation experience by remembering your preferences (for example, remembering the language and currency you set, in order to recognise you at the next visit, etc.).

Which cookies do we use and for what purposes? 
Our website uses various types of first party cookies (organised and managed by Casasola), and third party cookies (organised and managed by third parties based on their own individual privacy policies and not under the control of Casasola) and similar technologies, each of which has a specific function. Below is a list explaining them.

1. Navigation Cookie 
From the first access these cookies allow the website to function correctly and allow you to view content on your device by recognising the language and market of the country from which you’ve chosen to connect. If you are a registered user, they will allow you to be recognised and to access the services offered from the dedicated areas. Navigation cookies are technical cookies and are needed for the functioning of the website.

2. Functional Cookie 
These cookies allow, based on your express request, for you to be recognised when you subsequently access the website, so that you do not have to enter your information each time (for example: "Remember me").

If you have added items into your Shopping Bag and closed the session without completing the purchase and without eliminating those items, these cookies allow you to continue the shopping experience the next time you access the website (within a limited period), finding the same articles that were selected.

Functional cookies are not essential to the functioning of the website, but rather improve navigation quality and experience.

3. Analytical Cookie 
These first party cookies are the property of Casasola (the site manager) and are used to collect data in an anonymous and aggregate way. These cookies are used to prepare statistical analyses on the navigation methods of our website’s users. Casasola treats the results of these analyses anonymously and exclusively for statistical purposes only.

4. Our Own and Third Party Cookies 
These cookies are aimed at creating user-related profiles to send commercial messages that meet the preferences shown during the visit, or to improve your navigation experience: while you navigate on our website, these cookies are useful for showing you products of interest to you or which are similar to those you have viewed. Third party cookies are those that have been sent by our trusted third party companies. These cookies allow you to be provided with our commercial offering on other affiliated websites (retargeting). With third party cookies we do not have control of the information provided by the cookie and we do not have access to this data. This information is entirely controlled by third party cookies as described in the respective policy. To find out more about the aforementioned third parties cookie, you can inform yourself on their respective polices and knowingly manage your consent or refusal, for this we invite you to visit http://youronlinechoices.com.

Access to Data and Customer Care 
You may freely and at any time exercise all of your rights pursuant to Art. 7 of the Privacy Code, or receive assistance and explanations on how to provide your consent or selective refusal, or on how to delete cookies from your browser, by sending an email to Customer Care, selecting "Privacy" as the topic. We will reply to you promptly.

 


Last updated in December 2019