United Kingdom BAG 0 Size Guide Shipping and Returns Terms & Conditions Privacy Policy MORE INFORMATION PAYMENTS

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Ready To Wear SHOES

IT 36 38 40 42 44 46
US 00 0 2/4 4/6 8 10
UK 4 6 8 10 12 14
FR 32 34 36 38 40 42
JP 3 5 7 9 11 13
JEANS 23 24/25 26/27 27/28 29/30 31/32
STANDARD XXS XXS/XS XS/S S/M M/L L/XL
IT 35 36 37 38 39 40 41 42
US 4.5 5.5 6.5 7.5 8.5 9.5 10.5 11.5
UK 2 3 4 5 6 7 8 9
FR 36 37 38 39 40 41 42 43
 
SHIPPING

We offer free shipping on all items. Shipping normally takes 1-5 business days, apart from pre-orders (see below).

Please note that for pre-orders, shipping times vary and are stated on the product pages of each item.

All goods are shipped as soon as they are ready. If you purchase a pre-order item with another non-pre-order item, we will dispatch your non-pre-order item first and create a second shipment for your pre-ordered item.Local duties and taxes are added at checkout.

RETURNS

For pre-orders, we only accept cancellations if the item is faulty. For all other items, we accept returns of unaltered and undamaged items within 14 days of the item’s ship date (please see our pre-order policy below), provided that all original tags are attached. Please note that we do not offer complimentary returns. We recommend that you use a trackable and insured means to return your order to us. Our return address is as follows: Casasola, via de’ Guicciardini, Florence, 50125, Italy.

 
GENERAL
 
 

Your privacy is important to us. We treat it, and any information that you give to us, with as much care as possible. Please, read the following policy to understand what we do with your information. We are committed to protecting your privacy and honoring the integrity of your personal information. We do not sell or pass any information collected through this website to others except as disclosed in this privacy policy. If you have any requests concerning your personal information or any series with regard to these practices please contact us by e-mail at shop@casasola.co.

 

PERSONAL INFORMATION


We collect personal information from you when you (i) sign up for our mailing list, (ii) create an account, (iii) purchase a product from us, (iv) e-mail us or post content on our social media pages. The type of personal information we collect (if applicable) includes the following: name, username, password, email address, postal address, telephone number. Credit card information used to pay for purchases is held securely at a financial service approved location and cannot be accessed by us.


We use such personal information collected through this website for the purposes of sending notifications, updates and exclusive news; fulfilling product orders; recording your purchase history.
 

 
OUR COMMITMENT

Your privacy is important to us. We treat it, and any information that you give to us, with as much care as possible. Please, read the following policy to understand what we do with your information.

Our website is operated from the UK and so our privacy policy complies with the data protection act 1998 and relevant European data protection legislation. We are committed to protecting your privacy and honouring the integrity of your personal information.

We do not sell or pass any information collected through this website to others except as disclosed in this privacy policy. For a detailed explanation of our cookie policy please click here.

If you have any requests concerning your personal information or any series with regard to these practices please contact Customer Care here.

Sizing, product details and care instructions below. For further information, please contact us here.

PRODUCT DETAILS
SIZING
  • All products are graded to Italian sizing
  • Model is 175cm / 5’9 tall
  • Model wears size 38
CARE INSTRUCTIONS
  • Do not iron
  • Dry Clean
  • Wash cold in delicates
  • Air dry
 
EASY AND SECURE PAYMENTS

We accept the following payment methods:

  • Credit Card: Visa, Mastercard, Discover, American Express.
  • PayPal: Shop easily online without having to enter your credit card details on the website.

Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com

We use a secure SAAS platform and are PCI level 1 compliant for credit card processing, which means that our shop adheres to the highest global standards of server compliance and payment processing. We use advanced SSL encryption services so that every purchase is made with maximum security.  Every transaction requires you to enter your CVV code ( three-letter code on the back of your card) in order to help further secure your payment.

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SHIPPING

 

We offer free shipping on all items. Shipping normally takes 1-5 business days, apart from pre-orders (see below). Import duties and taxes apply for shipments outside of the European Union and are added to your invoice at checkout.

Please note that for pre-orders, shipping times vary and are stated on the product pages of each item.

All goods are shipped as soon as they are ready. If you purchase a pre-order item with another non-pre-order item, we will dispatch your non-pre-order item first and create a second shipment for your pre-ordered item.

 

RETURNS

 

For pre-orders, we only accept cancellations if the item is faulty. For all other items, we accept returns of unaltered and undamaged items within 14 days of the item's ship date (please see our pre-order policy below), provided that all original tags are attached. Please note that we do not offer complimentary returns. We recommend that you use a trackable and insured means to return your order to us. Our return address is as follows: Casasola, via de' Guicciardini, Florence, 50125, Italy.

 

For further information, please visit our full legal terms here.